In case anyone else is waiting, here’s the answer I received.
Transparency is a good thing for customers:
I apologise that you haven’t received an update about your order as of yet - we’ve been awaiting further confirmation from our production factory as to when the assembly of your batch is scheduled to occur. (We’ve obviously been pushing for it to happen sooner than later.)
I realise that when you placed your order, the estimated latest shipping date was 28th June (10 weeks after you placed your order,) but I regret to inform you that this has been delayed by approximately 4 weeks. Although all parts have been ordered from our manufacturing partners, we are still awaiting delivery on several key components to commence your final assembly run. (sub-assemblies have been completed)
We’ll be doing our utmost in the meantime to try to get your batch processed earlier, and let you know more in the meantime. We’ll also be sending out email updates too if the situation changes any further, so please make sure you’re signed up to our newsletter.
Thank you again for your patience, and let me know if you have any questions!
In a newsletter sent on May 4, Enertion stated:
“Our next batch is due to drop around the end of May/start of June, and we’re super stoked to announce that we’ll be sending out ALL remaining pre-orders with this batch, just in time for Summer!”
This is the reason why I was expecting my board to be sent at the beginning of June. Because this is what you stated.
Based on this last answer, I understand it won’t be sent until the end of July, meaning I won’t have it for the summer.
Alright, I’m disappointed but based on your history, not really surprised.
What I’m surprised about however is that the FatDaddy skateboard shop has Raptor 2.1 in stock.
This means one thing:
Enertion has chosen to provide business partners with its boards, instead of customers who already paid for it.
Your online shop is not Kickstarter Enertion.
Your clients are not willing to fund your business activities, your clients want to get the boards they paid for.