Enertion Raptor Riders Club

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#2525

@barajabali Thanks!

  1. Main issue right now is the bms thanks to my stupidity

#2526

It was fresh off the shelf (cold), and behaved the same when it was hot while riding a week or two ago. It seems anything under 80% is slow, regardless of the motor thermal throttling control setting


#2527

I would like to get your board in for a checkup if possible. We will cover all shipping charges and I will have the board back to you as soon as possible. I will send you a follow up in your help ticket!


#2528

Please check your ticket number again. It should be 5 digits


#2529

@barajabali 70133


#2530

Where is the temp sensor located? I will try to mount one on my raptor 1gen Motors just to get some numbers from it. Got the sensors and a Fluke to calibrate them with but I’d like to compare the temp with you guys so I need to mount it in a similar location.

Did a quick check of the 10K NTC I had lying around and it’s pretty accurate. Missing by 0.5 degree celcius is good enough. When I find out how I can mount it I’ll do some testing. The beta value in VESC6 (ackmaniac) I had to change to 3435 to suit my temp sensor.


#2531

take it for a spin


#2532

Is there an update regarding firmware update for raptor 2.1s with poor performance and overheating? Have you found out the problem and when will the fix be ready for us?


#2533

We identified the problem and firmware is almost completed
Will release the .bin files soon


#2534

All Raptor 2.1’s shipping now and the rest of January will have issues if they don’t have the .bin files loaded?


#2535

Most of them have updated software, so don’t worry about it :slight_smile:


#2536

How can we confirm that once we receive them they have the updated software. Just to make sure?


#2537

You can see the difference while riding it


#2538

Is this updated software the fix for the poor acceleration?


#2539

There will be soon, poor acceleration is due to thermal throttling feature of the Unity
Also, this firmware has the wrong temperature beta value

In new firmware, all will be sorted


#2540

Thanks Carl. We went through those unity features that one night I kept rejoining the support chat. Disabling the thermal throttling had no impact on the poor performance.

I’m not sure if that makes a difference with the firmware’s beta values, but I figured it would be worth mentioning.


#2541

If you got shipped raptors with updated software, isn’t the software ready to release for us in first batch?


#2542

You would think so right? :wink:


#2543

@Mcfoster
Jeff decided to release it with the new application improvement updates!
Raptor 2.1 comes preloaded because they will take time to get delivered to customers :slight_smile:


#2544

@CarlCollins what is the correct beta value? I’m still running focboxes and can manually set it